What is refinancing?
Refinancing allows you to extend your loan repayment due date by one month, giving you additional time to make your payment and helping you avoid default.
Am I eligible for refinancing?
Eligibility depends on your payment status:
- From 6 days before your due date until 30 days after your due date
- An auto-refinancing offer will appear in your app or website.
- Simply log in using your own account to view the offer.
- More than 30 days after your due date
- The auto-refinancing offer will no longer be available.
- However, you may still be eligible for manual refinancing, subject to review by our Collections Team.
What does refinancing include?
Refinancing extends your loan repayment due date by one month.
To activate the refinancing, a payment is required:
- Auto-refinancing: The required payment amount will be displayed in your app or website. After making the payment, simply sign the refinancing offer using your own account.
- Manual refinancing: The required payment amount will be advised by our Collections Team. Once the payment has been made, the refinancing will be processed.
Please note: The payment made for refinancing is an extension payment to extend your loan due date. As such, only a minimal portion of the payment will be deducted from your outstanding loan principal, while the remaining amount is applied towards the refinancing/extension charges in accordance with your financing agreement.
I received a refinancing offer. How do I activate it?
Log in to your Tambadana app or website using your own account, make the required payment shown in the offer, and sign the refinancing agreement.
How long is the refinancing offer valid?
The refinancing offer is valid for 3 days from the date it is issued. If it is not accepted within this period, it will expire automatically.
The refinancing offer disappeared. What should I do?
- If you are still within 30 days after your due date, please contact Customer Support for assistance.
- If it has been more than 30 days, refinancing may still be available through our Collections Team, subject to eligibility.
Can I request an extension instead?
Yes. Extensions are available with the following conditions:
- Extension period: Up to 30 days
- Maximum: One (1) extension per loan
Can I refinance my Installment Loan (IL)?
No. Refinancing is not available for Installment Loans (IL). Only eligible loan products qualify for refinancing.